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Job Title
 

Jr QA Engineer

Work Model: Remote - 7/24

Test web and API-based products using a solid mix of functional, regression, and exploratory testing

Write clear test cases, checklists, and lightweight test plans

Report bugs in a way engineers love: steps to reproduce, expected vs actual, environment details, evidence

Collaborate with developers, product, and other QA engineers to keep quality high and communication clean

Familiarity with modern QA approaches such as risk-based testing and shift-left thinking.

Build your QA instincts over time: risk thinking, edge cases, “this will fail in production” radar.

  • 1-2 years of experience and 1-2 real project experiences (you’ve seen a product lifecycle, not just tutorials)
  • Strong curiosity + sharp thinking (you ask good questions)
  • High ownership and learning energy (you don’t wait to be told what to do next)
  • Clear written communication (especially for bug reports and test documentation)
  • A real care for quality and user impact
  • AI habits are required (practical, not hype)
  • You don’t need to be an “AI expert”, but you do need to have built AI into your workflow.

    For example:
  • generating test ideas and edge cases
  • summarizing logs/outputs faster
  • improving bug report clarity
  • learning tools and concepts quickly

We don’t care which tool you use. We care that you use it well.

  • Basic familiarity with CI/CD pipelines and DevOps workflows
  • Relevant certifications, such as ISTQB Foundation Level

Job Description

We are looking for Monitoring & Operations Engineers at Junior, Mid, and Senior levels to operate and monitor hybrid environments including AWS, Azure, On-Premise infrastructures, Windows/Linux servers, Databases, Cloud Services, and Kubernetes platforms.

This role focuses on 24/7 monitoring, incident detection, first-level troubleshooting, and operational support, working closely with DevOps, SRE, Platform, Infrastructure, and Application development teams to ensure high availability and system reliability.

Responsibilities

  • Monitor cloud, on-premise, and Kubernetes-based systems in a 7/24 shift-based environment
  • Track system health, performance, and availability using:
    • AWS CloudWatch, Azure Monitor
    • Grafana, Prometheus
    • ELK
  • Monitor Windows and Linux servers (CPU, memory, disk, services, events)
  • Monitor Kubernetes clusters (EKS / AKS / On-Prem K8s):
    • Nodes, pods, deployments, services
    • Cluster events and resource usage
  • Analyze alarms and alerts, identify potential root causes, and take first-level actions
  • Escalate incidents to relevant teams with clear technical findings and evidence
  • Perform end-to-end system checks during incidents (infra, application, network, security, platform)
  • Execute operational procedures using runbooks / SOPs
  • Log incidents, events, and actions accurately in ticketing systems
  • Support maintenance, change, and release activities
  • Contribute to improving monitoring coverage, alert quality, and operational processes

Required Skills & Qualifications

Core Technical Skills

  • Experience or strong interest in hybrid environments
    • Cloud (AWS, Azure)
    • On-Prem infrastructure
  • Knowledge of Windows Server and Linux fundamentals
  • Hands-on experience with monitoring & observability tools:
    • CloudWatch, Azure Monitor
    • Grafana, Prometheus
    • ELK
  • Kubernetes monitoring and troubleshooting knowledge
  • Understanding of:
    • Networking basics (DNS, TCP/IP, Load Balancers)
    • Application metrics, logs, and events
  • Ability to distinguish false alerts vs real incidents
  • Experience with ticketing and incident management tools
    (Jira, ServiceNow, Opsgenie, PagerDuty, etc.)